Return & Refund Policy
Your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a straightforward return and refund process.
30-Day Return Window
You may return most items within 30 days of delivery for a full refund or exchange, provided the item meets the return conditions below.
Return Conditions
- The item must be unused, unworn, and in its original packaging.
- All tags, labels, and accessories must be intact.
- Items must not be damaged by the customer.
- Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
- Personal hygiene products (once opened)
- Intimate apparel
- Customized or personalized items
- Items marked as “Final Sale”
How to Return
- Contact our customer support team with your order number and reason for return.
- Our team will provide return instructions and a return authorization.
- Pack the item securely and ship it to the address provided.
- Once we receive and inspect the item, we’ll process your refund within 5-7 business days.
Refund Process
Refunds are issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account.
Exchanges
For exchanges, contact our support team. Exchanges are subject to product availability.
